Privacy Policy

 

This Privacy Policy describes how maple3.asia (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information".

Device information

• Examples collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
• Disclosure: This information is NOT shared with any third parties.

Order information

• Examples collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, and to communicate with you.
• Source: collected from you.
• Disclosure: This information is NOT shared with any third parties. We keep your payment information secure and confidential.

Customer support information

• Purpose: to provide customer support.
• Source: collected from you.
• Disclosure: This information is NOT shared with any third parties.

Sharing Personal Information

We will only disclose your Personal Information if required by law to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive from authorities.

Behavioural Advertising

We do NOT use your Personal Information for targeted advertising or behavioral advertising purposes. We do NOT share your information with advertising partners or social media platforms.

We do NOT use Google Analytics, Facebook Pixel, or any other third-party tracking tools that would collect or share your data.

Using Personal Information

We use your personal Information solely to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and communicating with you regarding your orders.

Lawful basis

GDPR (European Economic Area): If you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests.

Thailand: In accordance with Thai Data Protection Law, if you are a resident of Thailand, we process your personal information on the basis of your consent and to fulfill our contractual obligations with you.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. We retain data only as long as necessary to fulfill our legal and contractual obligations.

Automatic decision-making

We do NOT engage in automated decision-making or profiling that would have a legal effect on you.

Your rights

GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

Your Personal Information is stored in Thailand and is NOT transferred to other countries unless required by law.

Thailand Data Protection

If you are a resident of Thailand, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

CCPA (California Residents)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

Cookies

We use minimal cookies necessary for the proper functioning of our website only:

Essential Cookies Only:

• cart - Used in connection with shopping cart functionality
• checkout_token - Used in connection with checkout process
• secure_customer_sig - Used in connection with customer login
• storefront_digest - Used in connection with customer account security

These cookies are essential for the website to function properly and cannot be disabled. They do NOT track your behavior or share information with third parties.

Most of these cookies are session-based and are deleted when you close your browser.

Do Not Track

We respect Do Not Track signals from your browser. We do not engage in tracking of your browsing behavior.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: info@maple.asia
Phone: +66 (your Thailand phone number)
Address:
Maple 3 Asia Co., Ltd.
Bangkok, Thailand

Last updated: February 2026